Sleep Coaches was created by a management team with 20+ years of DME and Clinical experience. Sleep Coaches has developed a proprietary pap resupply platform unlike any other in the marketplace that keeps patients longer in their sleep therapy, producing more resupply orders and revenues over the industry’s traditional programs.
Frustrated knowing that over 80% of pap patients fall off their therapy in their first year from programs such as the non-personal automated dialer or IVR system, Sleep Coaches was born to fill this void. Sleep Coaches develops a partnership with your DME pap resupply business that accelerates the growth of your resupply business compared to all other methods.
Our resupply platform makes reaching patients much easier and efficient with our technology and “personal touch” approach. We assign a Sleep Coach that personally manages each patient’s account, to provide on-going education and answer any questions about their therapy. The patient also chooses one of many ordering methods that best fits with their lifestyle – live phone, email, mobil app., text or patient portal.
Our Sleep Coaches
Sleep Coaches are the key to a successful pap resupply program. Our Sleep Coaches offer a high touch “Personalized Care” approach to each patient vs. what the non-personal IVR system can provide. Our team of Sleep Coaches goes through extensive training and on-going education around pap products in order to provide great customer care and insight. Patients benefit by engaging personally with their individual sleep coach, resulting in a longer therapy program, so they can live happier and healthier lives.
Sleep Coach Policies
Be rest assured, all information put into our platform is protected. Any information shared with Sleep Coaches or employees is under HIPAA laws and compliance to protect the patient.